FAQ

1. Where do you ship?

We currently ship within the United States.

2. How long does order processing take?

Orders are typically processed within 2–5 business days after payment confirmation.

3. Will I receive tracking information?

Yes. A shipping confirmation email containing tracking details will be sent once your order is dispatched.

4. Can I cancel or modify my order?

Requests for cancellation or modification must be submitted within 12 hours of purchase. Once processing begins, changes cannot be guaranteed.

5. What if my item arrives damaged?

Please notify us within 48 hours of delivery and provide clear photos of the item and packaging so we can review and assist appropriately.

6. Are product measurements exact?

Minor measurement variations may occur due to standard manufacturing tolerances.

7. Do you provide performance guarantees?

We do not guarantee specific individual outcomes. Product experience may vary depending on usage and environment.